Wprst service in the country. I have been on hold for 5 min, 8 min, 9min and still cannot talk to a customer service rep.How dare you send me a card stating you will be adding $4.33 a month to my subscription without even asking me if I want your tv guide. I WILL NOT PAY $4.33 a month for your tv guide. You are going to lose a great number of customers with such tactics. We can look on the daily tv menu listing and get the same information. Again, I WILL NOT PAY $4.33 A MONTH. RUTH DOYLE
Another Sunday with only sections A,B,C and TV guide. How hard can it be to assemble a newspaper. They say they will credit the bill but never seem to get it done. Thank you.
BEEN A CUSTOMER FOR 25 YRS OR MORE, THIS YEAR IS THE WORST EVER FOR GETTING A MORNING NEWSPAPER,, I HAVE COMPLAINED SEVERAL TIMES WITH THE PROMISE DELIVERY WILL GET BETTER,, NO LLUCK, MY MORNING PAPER GETS HERE AROUND 7 TO 8 AM. THIS IS WHY HOME CIRCULATION IS SO BAD IN OUR 85226 AREA AND NOTHING EVER GETS RESOLVED.. MY PERSONAL FEELINGS ARE THAT AZ REPUBLIC IT TRYING TO GET SUBSCRIPTIONS ON LINE.. if I DO NOT GET BETTER SERVICE THIS WEEK I AM CANCELLING MY SUBSCRIPTION, NEVER TO RENEW AGAIN.L
The delivery person in the San tan Valley area needs a class in putting the papers together. I got the A ,B,C sections and the TV guide today. Since I subscribed to the paper over 60% of the time I do not get the full paper. I doubt anything will be done but at least I was able to vent. They must get a lot of complaints as the wait time is over 5 minutes this morning. Thank you
THE CUSTOMER SERVICE DEPARTMENT IS INCOMPETENT, THEY DO NOT LISTEN, NOR ARE THEY WELL INFORMED. IN ADDITION, THE TV WEEKLY IS TOTALLY INADEQUATE, IT DOES NOT LIST MOST OF THE CHANNELS THAT BROADCAST OVER THE AIR, THIS IS BECAUSE ;COX CABLE PROVIDES THE LISTINGS, AND ;ALL THEY WANT IS FOR YOU TO BUY THEIR CRAPPY SERVICE
Cancelled my subscription effective 8/2/16---poor service after 44 years as subscribers. We had the best carrier for years in Clay Evans but very poor after he gave up the route. Customer service unable to resolve the problem.
Cancel my paper as of July 13th as I am moving out of the state
pg D8 Missing today july 1 2016
please cancel my subscription, dont like the paper, too big B. Bishop
Please cancel my subscription Leaving town
cancel my subscription as of May 24, 2016. Will be leaving town.
Please disconnect my service ASAP
I agree with Pauline.
I have been trying to cancel my paper by phone and online. You make it very easy to sign up but hard to cancel.I plan on going back to picking up my Sunday paper.
Had a real good delivery service until this week. What happened that I used to get it about 6:30 or 7 a.m.but now it's 9:30 or 19: a.m. ????????????????
sick of poor quality of this paper and continuous price increases that give me nothing. paper always creased, ink smeared and/or pages missing - like today. Think I need to cancel and just use my money for something better.
I am dropping your so called newspaper I was on hold for almost a hour two days ago. And what annoying people adverting what they do for the paper How about some music after one plug of talking? I am upset with the increase in price and I don't like how your paper has such a strong liberal view and Benson is the worst. I will never renew your paper. The way you are running your business I would guess you will be going out of busine very soon
why doesn't the TV Guide give the right programing Football games for today are not listed
I have received your letter notifying me of your price increase -I am not a HAPPY person with this change!! I am an elderly citizen living on a fixed income which will not allow another raise in subscription costs and continued service- there comes a time when choices must be made- I for one, can not continue with these raising costs. No news paper would be regretful, but the TV can and will give me the same information- A sorry mess you have created for loyal customers!!!
Another rate increase! Not happy! I have been a faithful customer for 29 years. No customer loyality. Didn't appreciate your fluff letter informing me if increase. I don't know where you did your servey of customers! I don't like reading the paper on line. I'm an a tecky person but like having a hard copy if the paper. Delivery of the paper has been terrible lately. The recent changes of the paper expecially the adding of the USA ... Redundant! If I wanted to read the USA I would gave bought it! Loosing a good customer!
Am a digital subscription customer. Yesterday and today, the digital paper only included comics and sections at the very end of what we normally use. Tried to use automated phone line to notify them, and got thrown into a phone loop twice. Not happy!
I did not get my pPer this morning 12583 N 175th Dr surprise az I need it for the ads where I work. Now I'm without them and it makes my job that much more difficult. Now I have to download each store ad and print them so I can use them at work. Much more time spent unhappy subscriber
I did not get my t.v. guide in the sunday paper this happens a lot. Please send me out a t.v. guide thanks
Why would you not have evening customer service hours.
CHANGE OF ADDRESS EFFECTIVE 6/7/12 TO:7351 E. KEIM DRIVE, SCOTTSDALE, AZ 85250FROM:7485 E. SAN MIGUEL AVE., SCOTTSDALE, AZ 85250