I agree with Pauline.
I have been trying to cancel my paper by phone and online. You make it very easy to sign up but hard to cancel.I plan on going back to picking up my Sunday paper.
Had a real good delivery service until this week. What happened that I used to get it about 6:30 or 7 a.m.but now it's 9:30 or 19: a.m. ????????????????
sick of poor quality of this paper and continuous price increases that give me nothing. paper always creased, ink smeared and/or pages missing - like today. Think I need to cancel and just use my money for something better.
I am dropping your so called newspaper I was on hold for almost a hour two days ago. And what annoying people adverting what they do for the paper How about some music after one plug of talking? I am upset with the increase in price and I don't like how your paper has such a strong liberal view and Benson is the worst. I will never renew your paper. The way you are running your business I would guess you will be going out of busine very soon
why doesn't the TV Guide give the right programing Football games for today are not listed
I have received your letter notifying me of your price increase -I am not a HAPPY person with this change!! I am an elderly citizen living on a fixed income which will not allow another raise in subscription costs and continued service- there comes a time when choices must be made- I for one, can not continue with these raising costs. No news paper would be regretful, but the TV can and will give me the same information- A sorry mess you have created for loyal customers!!!
Another rate increase! Not happy! I have been a faithful customer for 29 years. No customer loyality. Didn't appreciate your fluff letter informing me if increase. I don't know where you did your servey of customers! I don't like reading the paper on line. I'm an a tecky person but like having a hard copy if the paper. Delivery of the paper has been terrible lately. The recent changes of the paper expecially the adding of the USA ... Redundant! If I wanted to read the USA I would gave bought it! Loosing a good customer!
Am a digital subscription customer. Yesterday and today, the digital paper only included comics and sections at the very end of what we normally use. Tried to use automated phone line to notify them, and got thrown into a phone loop twice. Not happy!
I did not get my pPer this morning 12583 N 175th Dr surprise az I need it for the ads where I work. Now I'm without them and it makes my job that much more difficult. Now I have to download each store ad and print them so I can use them at work. Much more time spent unhappy subscriber
I did not get my t.v. guide in the sunday paper this happens a lot. Please send me out a t.v. guide thanks
Why would you not have evening customer service hours.
CHANGE OF ADDRESS EFFECTIVE 6/7/12 TO:7351 E. KEIM DRIVE, SCOTTSDALE, AZ 85250FROM:7485 E. SAN MIGUEL AVE., SCOTTSDALE, AZ 85250
We did not receive our newspaper for the 2nd time this week this am May 5th phone # 623 535 9568 address 12543