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Black Hills Energy Customer Service Phone Number

currently closed
Sun-Mon: 12:00 AM-11:59 PM
Tue-Fri: 8:00 AM- 8:00 PM
Sat: 12:00 AM-11:59 PM

Hold time is 03:16 min

Have them call me

How do you feel about Black Hills Energy?

Average Minutes on Hold per Day

Noavatar32 Roger Gomez

black hills could care less about customer service.. they act like a small market operation and absolutely worthless. Don't pick up the phone, twenty minute wait times, attitudes un-becoming of a utility with so many customers, deserve the horrible reputation they have as the well damn sure have earned it....

Avatar32 The RightStuff

Ridiculous- you go to their website and click 'Contact us' and they say 'use the app'. No number, toll-free or otherwise, to contact them with when you need to speak with a human. Searched the obvious other places on their website and the customer service number is nowhere to be found. I get it about using automation, or encouraging it, but to 'hide' your customer service number is not customer service. Btw, I'm a 35 year professional in the sales/marketing and customer service field, including call centers, and this is not customer service.