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Home > Company Listings > Black Hills Energy Customer Service

Black Hills Energy Customer Service Phone Number

currently open

Hold time is 03:03 min

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How do you feel about Black Hills Energy?

Average Minutes on Hold per Day

Noavatar32 Roger Gomez

black hills could care less about customer service.. they act like a small market operation and absolutely worthless. Don't pick up the phone, twenty minute wait times, attitudes un-becoming of a utility with so many customers, deserve the horrible reputation they have as the well damn sure have earned it....

Avatar32 The RightStuff

Ridiculous- you go to their website and click 'Contact us' and they say 'use the app'. No number, toll-free or otherwise, to contact them with when you need to speak with a human. Searched the obvious other places on their website and the customer service number is nowhere to be found. I get it about using automation, or encouraging it, but to 'hide' your customer service number is not customer service. Btw, I'm a 35 year professional in the sales/marketing and customer service field, including call centers, and this is not customer service.