my fitbit will not sync with my iphone or laptop..It was a Christmas gift so I don't know what the password was they used to set up my account. attempts to reset password have failed..ugh...
told to call back in 2 hours! Said they were trying to find my info?!!
Charging cable on the alta has a poor design. I have had 2 fail already in 5 months. They need to redesign.
Excellent response and service. Fitbit had stopped charging. Called Customer Service. They answered almost immediately, and after walking me through trying to fix the problem, they offered to sent a replacement. Very painless and appreciated. Great work FitBit.
want to check the setting for my step distance
Lousy response see time.got your money
I called Fitbit for the second time in about 3 minutes as I was disconnected. I was reconnected in about 2 minutes with "Jake". In about 3 minutes he resolved my problem with the Charge model and it is working just fine now. Thanks Jake!