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Home > Company Listings > Ikea Customer Service

Ikea Customer Service Phone Number

currently open

Hold time is 12:09 min

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How do you feel about Ikea?

Average Minutes on Hold per Day

Noavatar32 JOHNNY

DON'T BE FOOLED BY THEIR EASY RETURN POLICY! After waiting for over one and half hours in
the return line and staring at the return sign that read: NO RECEIPT = NO PROBLEM. Finally after 90 minutes it was my turn to be
taken care of. They said “I am sorry we can’t return the items
unless every item is in the original box and sealed” I said “well I am in luck
because all my furniture I want to return is unopened.” Then they said “Only items that are not discontinued
can be returned” After checking on my returned items they appeared to not be discontinued.
Well, now they are starting to run out of
excuses not to take back my items. Then
some guy from customer service said we reserve the right not to take back any
item and this applies to you. I said what happened to the return policy and
the sign that clearly says NO RECEIPT = NO PROBLEM. He says but read the fine print which says we
reserve the right to not honor that policy.
THIS PLACE IS A JOKE! They have
no problems taking your money and selling you crap and when it comes to
returning it forget it. Unless you are returning
a plant or one piece of furniture don’t expect them to take back multiple items. Gosh if you bought a closet or kitchen you
would be Fu*ked! Thousands of dollars
spent with the false promise of no worry returns. This
store is nothing like Home Depot, Costco, Sam’s Club or even Walmart which
stands behind their promises. FOOL ME
ONCE SHAME ON YOU, FOOL ME TWICE SHAME ON ME.
LESSON LEARNED! BE WARNED STAY
FAR AWAY FROM THIS PLACE! DON’T BELIEVE
THEIR REFUND POLICY!

Noavatar32 JOHNNY

NEW SLOGAN: "LOOSING ONE CUSTOMER AT A TIME. THE IKEA WAY!"