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North Shore Gas Customer Service Phone Number

currently closed
Sun-Mon: 12:00 AM-11:59 PM
Tue-Fri: 7:00 AM- 7:00 PM
Sat: 12:00 AM-11:59 PM

Hold time is 03:26 min

Have them call me

How do you feel about North Shore Gas?

Average Minutes on Hold per Day

Noavatar32 VA

I called to see if a building of ours was still receiving gas service, after requesting it be shut off due to being empty. After a lengthy wait, I got a customer service representative who let me know SHE COULD NOT TELL ME IF IT WAS ON OR NOT! She said they don't have access to that information... WHAT?!?!?! Then, when I asked how they would not have information like that, SHE HUNG UP ON ME! I was, and always am, completely polite to people, especially while representing the company that employs me, so I didn't give her any reason to do so. Shockingly enough, I just got ANOTHER bill. I'm not sure how to resolve the issue, at this point, since we shouldn't be getting billed, but they continue to do so and cannot give us any actual information on the services we're being billed for. It's SO confusing!

Noavatar32 audrey miller

when turning on burners on cooktop there is a loud popping noise