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Home > Company Listings > USPS (US Postal Service) International Inquiry Center

USPS (US Postal Service) International Inquiry Center Phone Number

currently closed
Sun-Mon: Closed
Tue-Fri: 8:00 AM- 8:00 PM
Sat: Closed

Hold time is 14:21 min

Have them call me

How do you feel about USPS (US Postal Service)?

Average Minutes on Hold per Day

Noavatar32 OuttsideAmericanCountsToo

your shortcut https://about.usps.com/publ... does not work. .

There is no international email contact details. Totally unprofessional.

Noavatar32 roger

Hi. I've been tracking a package from the US to the UK (where i am) after 10 days of the package not moving/being scaned the tracking is saying it was delivered this morning at 06:48am but i have not recived my package i was home at this time no one knocked at the door and i looked all round my front garden for places it my have been left also there was no note to say it would be oot side. So where is my package???

Noavatar32 Earl Roth

I send package to Portugal with tracking number ( given by USPS post office) LH012060752US.
show that left Attleboro MA, and departed our USPS facility in PROVIDENCE, RI 02904 on March 10, 2017 at 9:40 pm.
since that ,already 5 days going,and don't have any info where package is right now.
Normal I do all my shipping directly from my Stamps .com account ,and all my tracking numbers always are traceable till destination even international First class mail.
This time as that are square tube, I have to do at USPS post office,but I never get tracking number as start LH?
as that where is my package,as no news in last 5 days? Thanks

Noavatar32 Jon Espinoza

I ordered some stuff from China gonzhou and they gave me a tracking number but for some odd fuckin reason I haven't received my fuckin package is there anything I can do to find my package it says it's still in transit and there's no contact info except a email address and they don't even reply back what can I do to solve this problem they said if I cancel that I can be charged so much and it's a fuckin hassle the tracking number starts with the letters LT AND End WITH CN

Avatar32 Joy Johnson

I have been calling 2 to 3 times a week since October 10th. Today is Jan 10th. A package was not delivered and they have been telling me they are mailing me the paperwork to file a claim for 7 weeks now. I still do not have it. I also get different information EVERYTIME I call. It is disgusting!!! Obviosly they don't care that I spent over $300 to get my daughter some stuff that she never received. I feel like if I wouldn't have insured the package, this would be resolved by now, but because they have to reimburse me, it is getting prolonged. It is also very apparent that they don't read/see this site, since their approval "happy" percent is at 8%. You would think they would do something different. Well that is the government hard at work for the people, yet again!!!!!!!

Noavatar32 HArold Smitches

received a robotic call back and it started off by saying just give me the numbers after the letters DS !!! the numbers aren't DS they were RN and no one is available to speak with. A waste of time and govt. spending

Avatar32 Julie Webster

Does anyone know how I can contact USPS from the UK with our phoning. I sent 19 Parcels from UK to US on 5th December, they were received in Chicago on 6th December, the tracking stops there. I have contacted Royal Mail who confirm that the parcels have been handed over to USPS and they contacted them. Their reply was they are extremely busy over the Christmas period. Funnily enough parcels sent after that have been received by my customers. This is so bad for a small business and I now find myself having to refund my customers for the goods and postage as well as them leaving bad reviews ! Is there an email address. I have tried twitter but they do not reply. Im so annoyed. How can they be allowed to act like this

Avatar32 Patsy Kruger

my order LJ923962647US is in transit since 12 December 2016. hopefully I will receive it by 12 December 2017. No person would order something in the hope that you will receive it before Christmas to give as a present - just to wait forever.

Noavatar32 1111

I have been struggling for days by phoning emailing and testing USPS for tracking of a parcel that was sent on the 8th of November 2016 yes that is correct on the 8th of bloody NOVEMBER 2016...............
43 days ago it is absolutely ludicrous
I am at my whit's end with trying to het hold of some human I can talk to as I constantly get a dam answering machine that repeats itself in Spanish, costing my an astronomical amount of extra money as I am phoning internationally, just to get told " I DID NOT GET THAT OR THERE ARE NO OPERSTORS AT THE DESK, OR LEAVE A MESSAGE AND WE WILL GET BACK TO YOU AS SOON AS POSSABLE WELL ALL OF THAT HAS BEEN TO NO AVAIL { I MEAN MY GOOD GOD FOR HOW MANY DAYS MUST ONE CARRY ON LIKE THIS BEFORE YOU GET TO BE HELPED ????????????????????????????????????????????????????

Now my problem is this it is impossible for a parcel to take that long to get to South Africa as this is not my first time I am getting mail from there.
I Want to know by today what is the hold up with my parcel as it is still sitting in MIAMI since the 11th of NOVEMBER 2016
I want to know when it will arrive in SOUTH AFRICA and WHAT the delay is and WHY I am not getting any feedback from USPS ???????????????????
I also have a incident number as I reported this matter to, but that was also a hope less exercise as I have yet heard nothing back . Fwd: Tracking of parcel tracking number UH001372516US [Incident: 161213-000569

Noavatar32 Raffeeque Kalathil

How can find my package ? Last 4 days status can see " out of delivery". Please tell me how I get my package. Otherwise I need to cancel. Should be delivery December 7. 🤕

Avatar32 yuyun Zhong

Same with you, how did you solve it?

Noavatar32 Herman Verhagen

Just received the following reply:

Unfortunately, the FAST Help Desk does not support the tracking of
packages; however, if you have questions regarding delivery times or
problems, we recommend that you reach out to the delivery unit for answers or
you may contact the International Inquiry
Center at 1.800.222.1811 or the USPS Customer Service Helpdesk
at 1.800.275.8777 (Listen to the prompts carefully to select the one that
best serves you). If you reside outside of the U.S., we recommend that you
reach out to your Foreign Postal Administration for assistance.

For further assistance, please send an
email to uspstechnicalsupport@mailps.custhelp.com.

Sincerely,

United States Postal Service | FAST
Helpdesk

Noavatar32 Herman Verhagen

fast@usps.gov seems to be a valid email address.
Just written to them re a parcel that seems to be stuck somewhere as its status has remained unchanged for 10 days now.
Parcel from US to NZ.
Certainly would expect a large company like USPS to have some clear international contact information available. Their website only caters for national customers.

I hope that the above email is monitored and still valid, who knows, fingers crossed.

Noavatar32 John Wesley

Hung up on again after it calls me back! Pathetic service!!

Noavatar32 John Wesley

THEY JUST HUNG UP ON ME AFTER A 15 MIN HOLD...

Noavatar32 Sydroce

Can someone please help me?

I have ordered something to Austria, Vienna. It also was in Vienna for quite a few days, but then left again.
Now it says that the package has arrived in Los Angeles, Po Box.
I have no idea how I should be able to get this package, neither do I have an idea of how i should contact USPS.
The shipping address also was made up right by the Sender.

Please help me

Noavatar32 Luke Castle

You can "email" them trough their non working form

Noavatar32 Luke Castle

i use fedex or ups

Noavatar32 Luke Castle

GO to the website you ordered from
OPEN my account
GO TO purchase history
CLICK ON the item you ordered
CLICK ON track package if this doesn't work reply to me with the website you ordered form and i will give you detailed directions

Noavatar32 Diana

My package left states on 21st October and landed on 29th October but cannot be traced. Can I be helped?

Noavatar32 Bill Piggott

Sent a letter to Denver, using a tracked and signed for service, on 28 September to Littleton, Colorado. According to USPS tracking it landed in L.A. On 30 September. To date it has been to Denver, Colorado Springs, back to Denver and at present, on 25 October, it it in Jamaica, NY? Impossible to contact USPS from outside U.S. Appalling quality of customer service.

Noavatar32 Marina Davila

Same Here, I bought something from USA and was supposed to ship in a City of Mexico and it did get to Mexico City and then, god knows why, is now in BRASIL! Mexican postal service says it is not responsable and i get the same answer from USPS. It's funny because I have both of their answers on Twitter so they totally contradict themselves...

Avatar32 Oleg

I shipped the package with USPS from New York to France and it ended up in being Turkey... Already for a week it just stays in Turkey and all i get from costumer support ( where takes an hours to call) excuses and opened claims which are never moves on. What is a point to open a claim if nothing really happens after. They have been very generous on claims lately since they opened the second claim for me for the things to go faster...I don't know what exactly will be their " faster" then nothing... This company is a fraud. The country who shouts all around the World of being the country of the best service in the World even can not have a decent State Shipping company. USA- is a third world joke.

Noavatar32 Sandra Brodwin

It indicates above the call was completed. Wrong! There was no call & therefore, no resolution to my question!